Frequently Asked Questions
Find answers to common questions about our referral process, insurance, and the types of care provided.
How does the referral process work?
We make finding in-home wound care simple. When you reach out to us, we gather your basic information and connect you with licensed, insured wound care providers in Miami-Dade County who match your specific needs. They will then reach out to coordinate your care directly.
How quickly can a provider visit my home?
In most cases, the providers we connect you with can schedule an initial in-home assessment within 24 to 48 hours of receiving your physician's order and verifying your insurance coverage.
What types of wounds are treated?
The licensed professionals in our network are experienced in treating a wide variety of conditions, including diabetic foot ulcers, pressure ulcers (bedsores), venous and arterial ulcers, surgical wounds, traumatic wounds, infected wounds, and slow-healing or non-healing wounds. They are also experienced in managing Wound VAC (Negative Pressure Wound Therapy) systems.
Do I need a physician's order for in-home wound care?
Yes. In-home wound care requires a physician's order. The providers we connect you with will work closely with your prescribing doctor to ensure all treatments follow your established medical plan of care.
Does Medicare cover in-home wound care?
Yes, Medicare Part B often covers in-home wound care services if they are deemed medically necessary by a physician and if the patient meets specific criteria, such as being homebound.
What does it mean to be "homebound" for Medicare?
Being homebound generally means that it requires a considerable and taxing effort for you to leave your home, and your condition makes leaving home medically inadvisable, or you require the assistance of another person or special equipment to leave.
Which insurance plans are accepted?
The providers in our network work with Original Medicare Part B, Preferred Care Partners, UnitedHealthcare Dual Complete, and WellCare. Our team can help verify your specific coverage before care begins.
What areas in Miami-Dade County do you serve?
We connect patients with providers across all of Miami-Dade County, including Miami, Miami Beach, North Miami, North Miami Beach, Aventura, Hialeah, Kendall, Doral, Coral Gables, Homestead, and Cutler Bay.
How is my medical information and privacy protected?
We take your privacy seriously. All patient information is handled in strict compliance with HIPAA regulations. Your records are secure and are only shared with the licensed professionals directly involved in coordinating and providing your care.
Who will be providing my wound care?
Wound Care Miami-Dade functions as a referral network. All clinical treatments are administered by independent, licensed practitioners who hold active Florida clinical licensure and comprehensive professional liability insurance. We do not directly employ or manage the clinicians; we simply connect you with qualified professionals to ensure you receive the care you need.
