Welcome to WoundCareMiami.com (“Website”). By accessing or using this Website, submitting forms, or communicating with us, you agree to the following Terms & Conditions.
1. Nature of Services
Wound Care Miami-Dade operates as a care coordination and referral support platform designed to help individuals connect with licensed home health provider partners who deliver wound care services in the home.
Wound Care Miami-Dade does not provide clinical care, medical diagnosis, treatment, or medical advice. All clinical services are performed exclusively by independent licensed healthcare providers.
Information presented on this Website is for informational purposes only and should not be interpreted as medical advice. Always consult a qualified healthcare professional regarding medical concerns.
If you are experiencing a medical emergency, call 911 immediately.
2. Eligibility
By using this Website, you represent that:
- You are at least 18 years old, or
- You are acting on behalf of a patient with proper authorization
You agree to provide accurate and truthful information when submitting inquiries or requests.
3. Consent to Communication
By submitting your information through this Website, you consent to receive communications from Wound Care Miami-Dade and/or its provider partners, including:
- Phone calls
- Emails
- SMS/text messages
- Appointment coordination messages
- Follow-up communications
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS at any time by replying STOP or request assistance by replying HELP.
Consent to communication is not a condition of receiving medical services.
4. HIPAA & Data Protection
Wound Care Miami-Dade recognizes the importance of protecting personal and health-related information.
We and our technology partners implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Website in accordance with applicable privacy and security regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Information submitted may be shared with licensed provider partners solely for the purpose of care coordination, eligibility review, scheduling, and service delivery.
Healthcare providers remain independently responsible for:
- HIPAA compliance related to treatment
- Medical record management
- Clinical documentation
- Patient privacy obligations
While we use commercially reasonable safeguards, no electronic transmission or storage system can be guaranteed to be completely secure.
5. No Provider-Patient Relationship
Use of this Website, submission of forms, or communication with Wound Care Miami-Dade does not create a provider-patient relationship.
A provider-patient relationship is established only when:
- You engage directly with a licensed provider
- The provider accepts you for care
- Required consents and clinical intake procedures are completed
6. Third-Party Provider Partners
Wound Care Miami-Dade may connect you with independent licensed healthcare providers. These providers are not employees of Wound Care Miami-Dade.
We do not:
- Control clinical decisions
- Guarantee provider availability
- Guarantee treatment outcomes
- Supervise medical care
Any concerns regarding treatment should be directed to the treating provider.
7. Website Use Restrictions
You agree not to:
- Use the Website for unlawful purposes
- Submit false or misleading information
- Attempt to gain unauthorized access to Website systems
- Interfere with Website security or functionality
Violation may result in termination of access and potential legal action.
8. Intellectual Property
All Website content, including text, branding, design, graphics, and layout, is the property of Wound Care Miami-Dade or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify Website content without written permission.
9. Marketing & Advertising Compliance
Wound Care Miami-Dade’s Website and marketing communications are intended to comply with applicable federal and Florida healthcare advertising regulations.
The Website does not:
- Guarantee clinical outcomes
- Offer inducements for referrals prohibited by law
- Represent itself as a licensed home health agency unless explicitly stated
Provider licensing information may be available upon request through the treating provider.
10. Limitation of Liability
To the fullest extent permitted by law, Wound Care Miami-Dade shall not be liable for:
- Any damages resulting from Website use
- Reliance on Website information
- Acts or omissions of independent providers
- Delays in provider availability
- Technical interruptions or data transmission issues
Your sole remedy for dissatisfaction with the Website is to discontinue use.
11. Indemnification
You agree to indemnify and hold harmless Wound Care Miami-Dade, its owners, contractors, and partners from any claims, damages, or liabilities arising from:
- Your misuse of the Website
- Submission of inaccurate information
- Violation of these Terms
12. External Links
This Website may contain links to third-party sites. Wound Care Miami-Dade is not responsible for the content, privacy practices, or security of external websites.
13. Modifications to Terms
We may update these Terms periodically. Changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of updated Terms.
14. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
15. Contact Information
For questions regarding these Terms or privacy practices, please contact us via the Website contact form.
